FWD Kasih PROJECT_D6
FAQ
The Answers You Need
The following is a carefully thought-out and curated list of the questions that several customers have asked in the past. If you have a question for us, please go through our list before getting in touch. If you still can’t find the answers you’re looking for, please contact us directly and someone on the team will be happy to assist you.
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What is this FWD Kasih plan?
​FWD Kasih is an annually renewable takaful plan that offers you death, accidental death and Total and Permanent Disability (HUPK) benefits. This Takaful Certificate Schedule will be renewed every year automatically until you are 59 years old and expire at 60 years old.
2. Does this plan have a cash value?
Nope. This plan has no cash value.
3. Can I cancel my Takaful Certificate Schedule?
Yes, you can cancel your Takaful Certificate Schedule at any time. If you revoke your certificate, the protection provided will expire from the date of certificate revocation. We will deduct from your contribution the amount that has been used for the coverage period that has occurred and return the balance to you. - If the amount to be returned to you is less than or equal to RM10 and we do not have your bank account information, we will donate the amount to a charity of our choice. - If the amount to be returned to you is more than RM10 and we do not have your bank account information, we will submit the amount to the Registrar of Unclaimed Money.
4. What will happen in case of failure to pay the contribution?
Your Takaful Certificate Schedule will be canceled if we do not receive your contribution within 60 days from the date of contribution. You cannot reactivate your Takaful Certificate Schedule once it has been cancelled, but you can apply for a new certificate through our website.
5. What if I change my mind after I participate in this plan?
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6. Is there a waiting period for this plan?
The waiting period for this plan is 30 days. We will not pay benefits if the death or HUPK is due to natural causes, within 30 days from the certificate commencement date.
7. How will I receive my Takaful Certificate Schedule?
​Through the email provided during registration.
